The LED Indicator is located above the power button on the Prism Pro headset. If you have the latest firmware installed on your headset that the LED Indicator will provide feedback on the following states:
Table of contents
Booting Up |
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| Blinking white indicates that the headset is booting up or shutting down. |  |
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Charging States |
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| Blinking green indicates that the headset is charging and that the battery level is above 50%. |  |
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| Blinking yellow indicates that the headset is charging and that the battery level is below 50%. |  |
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| Blinking red indicates that the headset is charging and that the battery level is below 25% |  |
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| Solid green indicates that the headset fully charged while the charger is still plugged in. |  |
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Active States |
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Solid white indicates that the headset is on, unplugged, and the battery level is above 20%. |
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Solid red indicates that the headset is on, unplugged, and the battery level is below 20%. |
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Error States |
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Two red blinks When the headset is off, this will indicate that the headset battery is too low for the headset to turn on. When the headset is on, this will indicate that the battery is critically low and that it will shut down immediately. |
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| Four red blinks
When the headset is charging, this indicates that the battery is too hot to charge. If the headset is in use, this indicates that the headset is too hot and that it will shut down immediately. Resolution: Move Prism Pro to a cooler environment. |
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Five red blinks When the headset is charging, this indicates that the battery is too cold to charge. If the headset is in use, this indicates that the headset is too cold and that it will shut down immediately. Resolution: Move Prism Pro to a warmer environment. |
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